Terms and conditions

Last updated: [01/01/2024]

By accessing and using the Lynq website, you agree to comply with the following Terms and Conditions. Please read these conditions carefully before making any purchase.

1. general information

• This site and its services are provided by Lynq.
• When making a purchase, you declare that you are at least 18 years old or, if you are a minor, are authorized by a legal representative.

2. Products and prices

• We strive to ensure that product descriptions and prices are correct and up-to-date.
• We reserve the right to change prices at any time. Prices are quoted in euros (€) and include VAT, as applicable.

3. Buying process

• To complete a purchase, you must provide accurate and complete information, such as delivery address and payment details.
• Once payment has been confirmed, you will receive a confirmation e-mail with the details of your order.

4. Shipping Policy

• Shipping times and delivery options are described on our Shipping and Returns page.

5. Right of return and refund

• According to Portuguese law, the customer has the right to return products within 14 days of receipt, as detailed in our Shipping and Returns policy.

6. Responsibility

• Lynq is not responsible for delivery delays caused by factors beyond our control, such as adverse weather conditions or transport strikes.

7. Conflict resolution

• In the event of a dispute, the consumer can resort to alternative dispute resolution (ADR) or to the competent Portuguese court.

8. Changes to the Terms

• Lynq reserves the right to modify the Terms and Conditions at any time, notifying users via the website.

If you have any questions about the Terms and Conditions, please contact us by e-mail: [[email protected]].